Satisfied clients
– Success stories
The range of OpenMet Group customers runs
from large multinationals to small independent consulting firms.
See how all kinds of companies, from large, medium, and small,
and from different sectors, are benefiting already from OpenMet
Group’s products and services:
| Hewlett-Packard www.hp.com |
"With OpenMet
Sales we acquired a complete X-Ray of the abilities and
capabilities of our sales force. It was really quite easy
and quick to classify by individual, characterize by groups
of sales personnel and put together by groups and countries.
This tool has helped us establish the bases and criteria
for development so that our sales force can be considered
the best in the business." OpenMet Group took on the responsibility for the design, automation, data retrieval and producing reports of the project results to evaluate the abilities of the sales force in the software division of Hewlett-Packard in EMEA (Europe, Middle East and Africa) with the participation of 29 countries in all. - See OpenMet Sales Force |
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| Grupo
Ferrer www.ferrergrupo.com |
"OpenMet allows
evaluation of the sales force to detect and determine what
kind of training we need." Through the use of OpenMet Coaching, Grupo Ferrer surveys its marketing network and automates the management of their coaching needs. - See OpenMet Coaching |
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| Prevengraf S.L. | "I can now easily
know what makes my customer’s satisfied or unhappy
and consequently take immediate action." Through the use of OpenMet Services, Prevengraf (S&M that offers services of prevention of labor risks) surveys its clients periodically. This way, we get a control panel that’s indispensable in our company’s management. - See OpenMet Service Quality |
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| Bayes Inference www.bayesforecast.com | "With OpenMet
we’ve saved time and money on our work climate surveys.
There’s no paper, it’s all on-line, calculation
of results is automatic and their display is useful; especially
the variables." Bayes Inference uses the OpenMet system to manage its work climate from a questionnaire model and variables it developed and created itself. - See OpenMet Climate |
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| Hospital
del Oriente de Asturias www.hosp-covian.org |
"OpenMet Climate
has been crucial in finding out the strong and weak points
in the management of my division. I appreciate, above all,
the graphic With OpenMet Climate you can analyze and manage the work climate of an entire company as easily as you can a single division. - See OpenMet Climate |
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| Procesos
Técnicos del Molde S.L. www.protefil.com |
"OpenMet Customers
has let us simply question what we wanted to know about
our customers and, at the same time, comply with the requirements
of ISO 9001 related to customer satisfaction." OpenMet Customers helped Protecmo in its certification process for Rule ISO 9001. - See OpenMet Clients |
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| Terradisa S.A. | "OpenMet
Group helped us define and create the process to manage
and analyze the satisfaction of our customers, find out
where we had problems and what we were doing right. Most
of all, we discovered that the surveys weren’t just
window dressing: they are very useful in helping us improve
our benefits. And now we’re going to use OpenMet to
examine and manage our work climate too." OpenMet Group advised Terradisa (distributor of construction materials) in its improvement process helping them generate the variables, questionnaires and questions necessary to effectively manage their customers’ satisfaction and use the OpenMet system to obtain results. - See OpenMet Clients |
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