Organizational Climate: Methodology

OpenMet’s standard model of the organizational climate is a general proposal that contains the fundamental variables to manage the organizational climate in the majority of companies. These variables are divided into three large areas:

Job:

• Relationship with peers: Measure features related to the day to day job function such as atmosphere and the positive relationship between peers or competition among employees
   
• Relationship with superiors: Measure features of the boss-employee relationship such as making goals, the support or leadership of the boss or effective coaching practices
   
• Job fulfillment: Measure features of the job that produce continued improvement and loyalty of your employees such as empowerment, education or interest in the job
   
• Motivation: Determine the employee’s motivation based on different criteria
   
• Reward: Measure the satisfaction in the employee regarding aspects of reward such as a sense of fairness, the relationship of effort/salary or if the salary is competitive
   
• Training: Measure the degree of training in the employee and if it’s adequate in order to perform his or her job

Work Settings:

• Work Settings: Measure employee satisfaction in aspects related to physical and temporal settings such as comfort, available means and working hours
   
• Organizational Settings: Measure employee satisfaction in organizational elements such as rules, procedures and the company’s basic philosophy as well as the service quality of internal service departments (eg. Information systems)
   
• Communication and Information: Measure the degree of distribution of corporate information and the philosophy of communication in your company
   
• Future expectations: Measure motivational aspects related to the confidence in your company’s future.
   
• Involvement in the company: Measure the empathy and involvement of the employee in the business plan
   
• Corporate Fairness: Measure the perception of the employee in areas such as favoritism, respect or promotions
  

Culture:

• Knowledge Management: Measure aspects related to knowledge management such as access to information, training for new employees or the knowledge and dissemination of good knowledge management practices
   
• Focus on innovation: Measure aspects related to the company’s willingness to innovate such as the use of new technologies, freedom to bring in new ideas or inclination to look to improving procedures
   
• Accessibility: Measure aspects related to communication with the chain of command through the existence, for example, of an open-door philosophy
   
• Work Load: Measure the employee’s satisfaction in areas such as life on the job, the work load, stress, travel or balancing work and family
   
• Customer Focus: Measure the organization’s focus on the customer and the knowledge the employees have about the customers
  

With OpenMet’s standard model of the organizational climate you receive all these variables upon filling out the standard questionnaire; that in its most concise version is composed of only 71 questions. The responses are measured by the application of Likert scales with five values. Depending on the characteristics and context of the company to be analyzed, you may eliminate, modify or add variables (and the questions they make up) to tailor the final result to the concrete needs of the company.

See how it works | Request a demonstration | OpenMet Climate.pdf