Assessments / evaluation of training needs

Assessments and diagnostics – customer satisfaction consulting

Training the people who form part your company is one of the areas that can give your company the competitive edge. Ongoing training is one of the keys to business success. Evaluation of training needs can arise from two different scenarios: detection of training needs or the impact of training on employees and the organisation..
Training needs can be detected through evaluation of skills, knowledge or skill examinations, or by directly asking professionals about what they think their needs are.
Usually the profiles or cohorts who participate in these evaluations are: the sales and commercial network, executives, middle management, quality and production departments.