{"id":14526,"date":"2014-01-27T19:14:24","date_gmt":"2014-01-27T19:14:24","guid":{"rendered":"https:\/\/www.openmet.com\/openmet-home\/"},"modified":"2026-07-08T11:46:27","modified_gmt":"2026-07-08T09:46:27","slug":"openmet-home","status":"publish","type":"page","link":"https:\/\/www.openmet.com\/en\/","title":{"rendered":"Work Climate and Customer Satisfaction Surveys"},"content":{"rendered":"
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We are a consultancy specialized in human resources and customer satisfaction<\/h1>\n
We use data, expert know-how, and strategic diagnostics to empower your people and strengthen customer satisfaction and loyalty.<\/div>\n Start your diagnosis now<\/a>\n <\/div>\n <\/div>\n \"\"\n <\/section>\n\n
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Hundreds of companies trust Openmet<\/h2>\n <\/div>\n \n \n
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We are a consultancy that turns feedback from people and customers into actions with impact<\/span>. With our expert diagnostics, you'll make data-driven improvement decisions to grow with rigor.<\/h2>\n <\/div>
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\n Workplace climate to boost the human team and take it to a higher level <\/h3>\n
We assess and diagnose the opinions and experiences of the people in your organization to find out how to improve their well-being and engagement, and achieve a more efficient and productive organization.<\/div>\n <\/div>\n <\/div>\n
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\n Customer satisfaction to grow and secure market loyalty <\/h3>\n
We assess and diagnose your customers’ opinions and experiences to find out how to improve their satisfaction and loyalty, and achieve more sales and greater competitiveness for your organization.<\/div>\n <\/div>\n <\/div>\n
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\n People assessments to know how to grow and improve <\/h3>\n
We assess and diagnose the people in your organization (360\u00ba, competencies, leadership, performance) so you can build personal improvement plans based on data.<\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n
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Openmet People<\/h3>\n <\/div>\n

Diagnosis, consultancy, and management of human resources.<\/p>\n <\/header>\n\n

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\n \n Employee engagement<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n \n Competency and 360\u00ba assessments<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n \n Employee Pulse Survey<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n Training needs<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n Organizational Culture<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n Leadership Evaluation<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n Employee Experience<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n <\/div>\n\n \n View all services<\/span>\n \n \n\n \n<\/svg>\n <\/span>\n <\/button>\n <\/div>\n <\/div>\n <\/article>\n
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Openmet Customers<\/h3>\n <\/div>\n

Diagnosis, consultancy, and management of customer satisfaction\/experience and market research.<\/p>\n <\/header>\n\n

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\n \n Customer satisfaction<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n \n NPS surveys<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n \n Customer experience measurement<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n Market research<\/span>\n \n \n\n \n \n<\/svg>\n <\/span>\n <\/a>\n <\/div>\n\n \n View all services<\/span>\n \n \n\n \n<\/svg>\n <\/span>\n <\/button>\n <\/div>\n <\/div>\n <\/article>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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Consultancy and technology<\/span> in a single solution.<\/h2>\n <\/div>\n <\/div>\n
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Openmet combines the expertise of a consultancy specialized<\/strong> in human resources and customer satisfaction with the power of its own feedback and data analytics software<\/strong>.<\/p>\n

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We support you throughout the entire process: from the diagnosis design and data collection, through results analysis, to the definition and follow-up of the action plan.<\/p>\n<\/div>\n

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\n OUR SOFTWARE<\/p>\n

Openmet Feedback Manager brings your entire strategy together in a single platform<\/h2>\n <\/div>\n
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Openmet Feedback Manager is the technological engine that supports our services to ensure maximum precision and rigor in every project. This solution unifies your survey software, employee and customer experience, and goal management into a single environment.<\/p>\n<\/div>\n

\n Discover the platform<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n
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\n AI-augmented consultancy<\/p>\n

Artificial intelligence in the process. Human judgment and value in every decision<\/h2>\n <\/div>\n
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We integrate artificial intelligence into our methodology to accelerate document analysis, detect patterns, and prepare initial drafts. The result is a better service from the consulting team, which is freed up to focus where it really adds value. Always using paid models with extreme care for data privacy.<\/p>\n