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Satisfacción clientes encuestas

Satisfaction surveys: How to choose the most suitable type for each case

Customer SatisfactionOpenmet Customers

When our clients ask for help with their projects to assess customer satisfaction or experience, there is one important aspect that needs to be decided from the word “Go” because it will dictate certain features of the study: the decision on how and which is the best system for conducting interviews or customer satisfaction surveys….

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last posts

  • EmployeePS – Employee Pulse Surveys to assess and measure engagement
  • Surveys with Question Rotation
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  • Survey analytics: Distribution of answers
  • Delegation, not instruction: Concept and evaluation

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Openmet People

  • Employee engagement
  • Competency and 360º assessments
  • Employee Pulse Survey
  • Organizational resilience
  • Assessments and diagnostics
  • Training evaluation
  • Training needs

Openmet Customers

  • Customer satisfaction
  • NPS surveys
  • Customer experience measurement
  • Service Quality Evaluation
  • Market research
  • Customer profile studies

Openmet Feedback Manager

  • Data analytics
  • Electronic surveys / Online surveys
  • YouMakePlans – Management of Objectives and Action plans
  • Specialized services

Blog

  • 7 Keys and Practices to Improve Organizational Climate
  • Evaluating and managing the organizational climate
  • What Influences Worker Commitment?
  • Commitment: Points to analyze in a work environment survey
  • Communication in Work Climate projects
  • Leadership: Points to analyze in a Work Climate project
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