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    From SMBs to big companies

    Hundreds of companies trust Openmet to evaluate, analyze, improve and expand their businesses.


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    We talk about employee engagement, work environment, customer satisfaction, electronic surveys and much more

    Surveys with Question Rotation

    Surveys with Question Rotation

    One of the most important challenges that we face at Openmet when it comes to customer surveys is the need for brevity. In general, the time spent by customers completing…

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    Survey analytics: Distribution of answers

    Survey analytics: Distribution of answers

    Survey Analytics – Distribution of Answers The first analysis of the results of a customer satisfaction survey, customer experience or NPS is typically hierarchical or dimensional. This analysis involves analyzing…

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    Electronic customer surveys: Asking more with fewer questions

    Electronic customer surveys: Asking more with fewer questions

    In our day-to-day work as a firm that conducts customer satisfaction and experience projects and surveys, we often come across the same dilemma:We want to ask and find out lots…

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