Comunicación clima laboral

Communication in Work Climate projects – Part I

There are several points to consider when launching a work environment project if it is to be successful: A tried and tested effective work environment model Good advice for drawing up the questionnaire Benchmarking Project communication campaign Powerful data system Reports containing comprehensive executive information All with the support of experts in the management of this type of project So …

nps openmet

NPS and eNPS: Similarities, Relationships and Differences

As a firm specialized in analyzing feedback from people, OpenMet carries out a lot of projects and surveys to assess customer satisfaction or experience measuring NPS (Net Promoter Score).When we conduct surveys and studies on employee satisfaction, motivation and work environment, we increasingly include eNPS (employee Net Promoter Score).This blog post will attempt to outline the main relationships, similarities and …

Como medir el clima laboral

Importance – Satisfaction Decision Charts

Whenever Openmet carries out a project to measure customer satisfaction, we try to include in the conclusions of our reports one of the analytical tools offering the most scope when considering potential improvement plans, discussing possible priorities, and even sparking heated debates between managers when we present the results. They are what we call Importance – Satisfaction decision charts. In …